IU
Innocent U

1 reviews | Active since Dec 2018

22 Jan 2020, 05:42

Unfair treatment

I believe is time to leave this bank that everyone is saying is foreign national friendly is the worst bank last night tried to purchase a flight ticket as am to travel today out of the country but was not able to pay for the ticket with my card even as a private client and when I called I was told Fnb normally block certain clients from using third parties online transactions meaning we are being treated as suspect how cani I be using this bank for 8 years and the have never trace any suspicious transactions on my account but an still being treated as long please this is a alert to any foreign national using Fnb that you are looked upon as suspected if this is not resolved and removed with immediate effect they should count it as out for good

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Jan 2020, 11:58
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

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