SS
Sipho S
1 reviews | Active since Feb 2012
04 Jan 2019, 14:32
Unfair treatment by FNB
FNB sent me this message on the 2nd of January 2019 “FNB :-) Your a/c ..320303 is in excess. Kindly correct immediately or FNB may dishonour. FNB a div of FRB Ltd NCRCP20. 01Jan 07:00”. I immediately deposited R300 into my account. But then FNB still charged me R72 with reference “#Item Pain NO1 Items on”. I want this reversed as I corrected my account as pre their request.
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FNB (First National Bank)'s replyOfficial
07 Jan 2019, 11:14Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply07 Jan 2019, 11:14
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)