Unfair treatment

I went through my bank statement for the past six months and noticed that some bank charges don't make sense. I then called FNB and guess what those charges are for..Non FNB ATM withdrawal. So I asked them what should I do when their ATM's are not working and I need cash..the answer: silence. So ... there 's another issue: I wallet money to people and the Ewallet option is not working. This normally happens around the 25th and the 1st.

Oh and another thing, in my area there are two ATM's so when I need cash I wait in the queue for 45 minutes and by the time I have to withdraw,there's no money available then I have to use other ATM's and get charged for it. So I think it's only fair that the non FNB ATM withdrawal charges are refunded until FNB sorts the issue out.

Let's see how TCF is interpreted by FNB.