Unfair Treatment .

I Have been charged for banks for a account that I don't use .i have not use that account in 10 months .I went into 3 different branches for this to be resolved .I feel ****** .Nobody told my account was accumulating charges .I even cancelled that card cause am not using that account .I want into the branch told them i wanted a new account they open it for so the old gold cheque account needs to be closed . this was not done and now they charged R 857.00 bank charges they took this money from my account that was paid accidentally into that account. I want my money bank and all my accounts with Fnb will be closed because I cant be treated like this .I have logged complaints with them on their website .I have called the general enquires number more then 3 times they transfer me form one consultant to the other .A consultant from the eloff branch called on Thursday 23/7/15 instead of trying to help me and resolve my complaint she interrogated me.<br> All I want is my Gold cheque account closed and my money back that they took please R 857 .Thats all I want .And then ill do the rest by changing banks because FNB has really treated me bad. Am tired of arguing.Please help me Hellopeter