Unfair Treatment

I am so angry right now with FNB, I 've been getting unauthorized debit orders from EASYDEBIT EZDKKYT23762M for R 119.00. I always dispute it on my online banking but it keeps on happening. I called the bank and spoke to a gentleman by the name of Brandon from the complained department. He told me if its less than R200, 00 I must do it online. even after explaining to him how I tried on several times get hold of the call center ..he then said there is nothing he can do I must go to the branch. I feel my money is not safe with FNB and they are offering any sympathy. That"s wrong, we pay for service, we are their customers .

I have the call between Brandon and myself recorded and I am planing on taking it viral. we need to put a stop on this.

Thank Marumo Molepo