UNFAIR SOLVENCY

I lost my bank card to only notice when i see sms notifications saying im paying for a toll gate in alberton, i quickly rushed to FNB and told them my case even reported at their *****line....then they told me that theyve blocked that lost card and then made me a new one...to my amazement that lost card is still reflecting that its still paying at tollgates....on 29th November i went to FNB again to check feedback from *****line...they told me that the card has been blocked and all funds on negative from toll gates will be reversed...seems its not being done.