1 reviews | Active since Mar 2021
Unfair Practice by Wesbank and FNB
To Whom It May Concern
I tried getting credit as a brand new Premier Client and was declined on my Credit Card application as well as an Overdraft facility. I investigated further and all my credit reports were clean from adverse. However... Wesbank, which is part of First Rand Group has never removed a default on my financed vehicle for 18 years!!! I find this totally unfair to the consumer. Many thousands have been granted relief within that 18 years but not me??? I spoke to a very helpful lady at Wesbank and i was issued with a Prescribed letter. I thank her for that! BUT!!... i want that adverse stigma attached to my name within The First Rand Group to be completely taken off and my Risk Factor brought down to 0. Clean on Credit Bureau but still at default with Fnb for 18 years and counting! Totally ridiculous!
I have just received an email from her to say that FNB has agreed for me to be " reincarnated" and the risk level set straight. A great achievement from both Wesbank and FNB! I can only but conclude that First Rand Group are really living up to their name when it comes to service to their clients.
Well done to both teams for resolving my issue. I am overwhelmed at the speed that you have resolved my problem! Par Excellence no doubt! I will definitely be staying on at FNB and hope to build up an everlasting relationship.
Many thanks!
I have just received an email from her to say that FNB has agreed for me to be " reincarnated" and the risk level set straight. A great achievement from both Wesbank and FNB! I can only but conclude that First Rand Group are really living up to their name when it comes to service to their clients.
Well done to both teams for resolving my issue. I am overwhelmed at the speed that you have resolved my problem! Par Excellence no doubt! I will definitely be staying on at FNB and hope to build up an everlasting relationship.
Many thanks!