LD
Lungile D
1 reviews | Active since Oct 2019
15 Nov 2018, 16:34
Unfair debit order penalty charges
I am again and again being charged for unauthorized debits. This is the last time because im definately moving to ABSA. FNB doesnt protect its clients but rather exploit us with their penalty charges of things which were never authorized by us
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FNB (First National Bank)'s replyOfficial
16 Nov 2018, 08:33Good day Lungile Dingiswayo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply16 Nov 2018, 08:33
Official
Good day Lungile Dingiswayo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints Team
*** (option one)