SM
Sindile M

1 reviews | Active since Jun 2014

20 Jul 2018, 19:16

Unfair credit act

I.have been servicing my personal loan through debit order each month for years now but when I apply for credit I was informed my account is not yet been paid since April but I am paying the loan I have arrange with Fnb legal dept.

I am currently fustrated and stressed and depressed by this act which is unfair and unjustly. If this matter is not sprout I will cancelled my debit order.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Jul 2018, 08:44
Official

Good Day Sindile Headman ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***