Unfair Charges for Failed Debits – FNB

I am extremely dissatisfied with the way FNB is handling my account. I am being charged for failed debit orders, yet I have no clear explanation of what these charges are for. These unnecessary fees are pushing my account into a negative balance, which means that whenever funds are deposited, they are immediately swallowed by these charges.

What makes this worse is that I specifically instructed that debit orders should not run early, as my salary would not have reflected yet. Despite this, debits were processed prematurely. If FNB had actually paid the debit on my behalf and then charged me for covering it, that would at least make sense. Instead, I am being penalized for a debit that bounced back, which is completely unacceptable.

I am already paying high account fees, and now I am being charged additional amounts for reasons that are unclear and unjustified. This practice feels exploitative and makes me seriously consider closing my account altogether.

I demand a proper explanation and immediate reversal of these unfair charges. FNB needs to respect its customers and stop penalizing us for circumstances beyond our control.