NK
Nomsa K
1 reviews | Active since Feb 2015
26 Jan 2016, 14:04
unfair charges
I swiped my card on the 15th at tollgates 4 times and had money in my account, i swiped it on the 17th 4 times and had no funds, but now i was charged R500 pmt Hon fee.. didnt know what it was until I read other peoples complains against FNB. I dont understand why i was charged so much money I can acknowldge R200 but not R500.00 because I had monry for the 4 transactions! I am considering moving my account elsewhere!
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FNB (First National Bank)'s replyOfficial
26 Jan 2016, 14:14Hello Lomusa20,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 855344.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 855344.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply26 Jan 2016, 14:14
Official
Hello Lomusa20,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 855344.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 855344.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)