LD
Lungile D

1 reviews | Active since Oct 2019

11 Dec 2018, 12:04

unfair charges

I was charged R1080 by the bank because of #items not paid on the 5 december. Usually i would be charged 120 but now im being cheated off R1080. This is an unfair practice and **************** to the poor.

I request that the money be reversed, when is FNB going to start protecting its client?? I have had it with this service. I am really on the verge of switching banks here!!

This is utter bull****!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Dec 2018, 12:55
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***.

Regards 

Hello Peter Complaint Team

*** (option one)