LD
Lungile D

1 reviews | Active since Oct 2019

17 Sept 2018, 17:32

unfair charges

I cannot believe the nerve, the audacity by FNB. i was charged R240 on the 5th September and another R240 on 6th of September for a debit which i had stopped with the bank months earlier. This is wrong and utter bull****. If this is not rectified i am finally closing this account and will bank somewhere else. I have had it with FNB and their **************** tendencies.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Sept 2018, 08:48
Official

Good day Lungile Dingiswayo,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Premier Resolution Centre who will investigate and provide you with feedback.

The reference number is ***.

Regards

Hello Peter Complaints Team

*** (option one)