AM
Akani M

1 reviews | Active since Mar 2018

28 Mar 2018, 04:10

Unfair charges

#Excess Item 1 Fee was charged twice, i don't even know what this things is, please refund my money. R-155.00 was charged on the 26/03/2018. R-620.00 was charged again on the 27/03/2018

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Mar 2018, 10:26
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***