Unfair Calculation of Ebucks!

For my March-earned ebucks. I withdrew cash twice at the till. On the 21 Feb at Checkers, on the 5 March at PnP.

I have attached 3 screenshots: - 2 from my bank account showing the money i withdrew and where. - My ebucks account, saying i did not withdraw money at till, at pnp or checkers, when i actually did. Losing out the 1000 points which would have put me in level 5.

I could have earned double my ebucks, this is very unfair and not honest. I would like my ebucks calculated correctly. I especially drive to checkers and pnp to withdraw money to earn that extra 1000 point to put me into level 5 and earn almost double of what you gave me last month. That is money that you are taking from me.