JJ
Johan J
1 reviews | Active since Dec 2014
09 Apr 2019, 14:50
Unfair Business Practise
Hi.... How is it possible that you can close the savings accounts for my kids link to my account without a warning, notification or any indication that you will be doing it, the accounts was without money for one month and you decided to close it without notifying me, also when I opened these accounts I was informed that as soon as there is R100 in the accounts it will generate interest but it never happened. There was much more then R500 in each account.... Downgrade my account to a Gold Cheque Account holder immediately.. I think I should change to another bank.
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
09 Apr 2019, 15:38Good day Johan,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply09 Apr 2019, 15:38
Official
Good day Johan,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
