Unfair Banking Practices by FNB. They threaten to freeze my accounts on #BlackFriday.

I can not believe that FNB consultants didn't give me a foreign tax declaration form last month when I opened an account, now they just called me and told me that it was compulsory for me to fill in that form and that I have two days or else my accounts will be frozen on #BlackFriday. I must run around for something they didn't tell me about and worse part their even giving me altimatums, very much disappointed with this bank.