DB
Danny B

1 reviews | Active since Nov 2011

02 Sept 2018, 17:38

Unfair banking charges.

How could I be charged R100.00 to collect my credit card from the main branch ? It should have been delivered by the internal mail system or did a courier company deliver it to the main branch ?.I find the bank charging unfairly for this service when collecting directly from a main branch.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Sept 2018, 10:28
Official

Good day Danny,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Credit Card who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

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