1 reviews | Active since Feb 2013
Unfair bank servive practice
I requested my account to be closed in February and the bank keeps on debiting money in my account, i called them several times even went to their branch at north gate but they still don't want to close it and they keep on saying they need transaction to be cleared. the card expired long time ago i have destroyed it and i do not want a credit card.
Good Day Daphney,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Daphney,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***