Unfair bank charges

<p>On Monday 8/8/2016 I wanted to make a transfer of R16 000 from my cheque account into my Bond account. Unfortunately I made a mistake and transferred the money into my 32 day account. I phoned the bank immediately and told them about the incident and they rep**** by saying they will forward it to the relevant dept. Today 10/8/2016 I called again as no one had come back to me yet. The lady told me the only way to get the money back immediately was to close my 32day account and they would return my money to my cheque account. When I looked at my account this evening they returned only R 15356.19. They took R643.81 in fees over a 2 day period. For an honest mistake I got penalised over R600. TOTALLY UNFAIR!! and absolute highway *******!!!!</p>