Unfair Assessment

<p>Regarding the below email that I've sent to your personal loan complaints department, can the manager who handle personal loans complaints investigate this matter and can he or she please communicate with Mr Shano Moodley (Manager Complaints Department -Home Loans), he will be able to assist and direct you in the right direction,</p> <p> </p> <p>I was informed that my application for a personal Loan was declined because of affordability, then i was informed by another consultant that its because of credit criteria that was not met, there might be accounts in arrears. I`ve got no accounts in arrears, no defaults, a few weeks ago I app**** for a Home Loan through FNB and it was approved, so how can my accounts be in arrears, I explained to the consultant that there is no defaults on my credit report, no accounts in arrears so how can my application be declined because of that,</p> <p><br />can someone please assist me with the complaint or is there someone that can investigate this complaint, I`ve app**** for a Debt Consolidation loan with FNB, because I need the Personal Loan I have with Capitec Bank get settled by FNB bank in order for me to move my salary to FNB, because my vehicle finanace is with you(FNB),</p>