UNFAIR AND DISMISSIVE TREATMENT BY FNB AND BEVERLY NUKERI

My business accounts were closed in September 2024 by one Beverly Nukeri. When this happened, she did not communicate with me and I only got to know of this when I went to the banking hall. I expressed my innocence concerning the matters I was accused of. I informed her that my core director had control of the other business account and I was not involved operationally. However she indicated that since my name was on the account, I was responsible. I requested for a case number since she had indicated a case was opened against me. The case number I received was incorrect and all she said was she will speak to the complainant bank and revert back to me.

I am very concerned that: 1. Beverly closed my account without even contacting me. 2. She does not respond to emails when you try contact her and she is also not reachable on phone - one has to visit the branch and they try calling her on teams. 3. There is a matter of our company funds which are in the closed accounts. We have requested for them to be paid over into another account, but more than a month later this has still not been done. 4. I do believe even though there might have been some activities in a account linked to my name, but FNB should have afforded me proper treatment and an opportunity to resolve this matter. 5. My biggest issue is not so much the closure of my accounts as FNB has not really been helpful as a bank to support small businesses with any credit facilities to propel our growth. We certainly believe there are other banks better suited to support us as small businesses. The MAIN issue for is is that you close my accounts without speaking to me - even ********s get a charge sheet read out before they are arrested and incarcerated.