1 reviews | Active since Dec 2018
Unfair act
Hellopeter MENU Very poor service A review of FNB (First National Bank) by Benjamine W on 19 Dec 2018 Like Share Comment Report Very poor service So now my account gets frozen by fnb base a certain lady reported not to have received her parcel which was clearly sent via aramex with all proofs possible and fnb goes ahead and freezes my account .....
I courier with aramex and aramex was late for 3days of delivery,do I have to be the one to get frozen over their delay?you call that a ****?like really?we're you not able to read through the tracking number that it was on its way??
Well the lady received her parcel the same day of 19.12.2018 and reported that very sane 19.12.2018...i call FNB to unfreeze my account nobody seems to helps
********** 585 this is my number This is my id ********** 231263 This is the impatient lady' ********** 089 You can confirm nd unfreeze my account
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your sister's behalf and referred to FNB ***** Risk Management who will investigate and provide feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
Naomi Petersen
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your sister's behalf and referred to FNB ***** Risk Management who will investigate and provide feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
Naomi Petersen
*** (option one)