CD
Corne D
1 reviews | Active since Jul 2025
03 Mar 2016, 15:23
Unexplained banking fees
After 45 minutes, 4 call centres and multiple replays of your ringtone, no one can explain why my business account has a random charge of R89,50 on 19 Feb 2016. <br> Surely there must be someone who knows why FNB are subtracting bank charges that works for your company?
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 Mar 2016, 15:37Hello Corne van ver,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 881993.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 881993.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply03 Mar 2016, 15:37
Official
Hello Corne van ver,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 881993.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 881993.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)