ET
ELEKANYANI T
1 reviews | Active since Nov 2012
04 Jun 2019, 08:32
Unexplainable interest charges
Good day
I have a credit card with FNB my is ********** 683082. My credit card is up to date in terms of payment and I hardly ever used it. Last month may I used it once , I used it once at a stores to pay for R 150 worth of goods. But I was charged R 750 for interest and when I asked FNB premier banking they told me that’s the fee you pay if for example you withdraw or transfer money from FNB to another account, and I did none of that. i need help so that someone from FNB can tell me why I was charged R750 for interest,. I feel ****** because what they did is theft you took money that doesn’t belong to you just because you have my bank account.
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
04 Jun 2019, 10:16Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply04 Jun 2019, 10:16
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
