1 reviews | Active since Mar 2009
Unexpected FNB charges on credit card
There are FNB charges on my credit card that should not be there. I visited the Slow lounge on 18 April with 1 guest and according to what I read this should be a free service. I was charged R500 for this. Please can you explain/correct these charges?
Good day Ben,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Credit Card for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Ben,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Credit Card for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)