********* service

I had a very bad experience with one of your representatives she just dropped the call on my ear while I was asking her about why am I receiving extra bank charges, according to the FAIS act your agents do not treat your clients fairly, there is no honesty because she wasn't able to assist me but she decided it's best for to hang up, she has no interest of solving queries. FNB charges extra service fees of unreasonable purposes this is really *******