********* misleading practice

<p>I app**** for a home loan with FNB. It was granted and I was informed that I would not have to pay bond registration costs. I further called and it was confirmed. After I sorted out my finances, I was later told that FNB would no longer pay the costs and that I was liable to pay. I was told that it was a mistake and a human error. I don't understand why I must now pay for a mistake which the bank made. I have call recordings to corraborate my story.</p>