RT
Rory T

1 reviews | Active since Mar 2009

03 Dec 2015, 11:48

********* Limit Reduction

I refer to the following received today:<br> <br> \"Dear MR ***XX<br> Let us help you start 2016 Financially Fitter.<br> Currently you may find it difficult to settle your monthly credit commitments due to cost pressures. We have therefore reduced your credit card limit from R***XX to R******.<br> We apologise for the inconvenience that this may cause and would like to offer our help to you in order to responsibly manage your payments and continue to live without the strain of worrying how you will meet your monthly commitments. By reducing your monthly repayments."\""\"" <br> <br> This is highly *********. I settled my budget facility because I could several months back"

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Dec 2015, 11:56
Official
Hello rolyat,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Credit card who will provide you with feedback.

The reference number is 826380.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)