********* & IMMORAL! STAY AWAY FROM FNB!

<p>So not only have I been fair and given FNB more than sufficient time for them to review the "Error" which they categorised it to be.</p> <p>How is charging me bank fees 6 times and various times and dates of the month an error?!</p> <p><br />I have spent so many hours and airtime trying to resolve this amicably due to impact on my livelihood, my work, debt order ect, after I had went into the bank and called from the branch itself to update all my details a month PRIOR to the "error" even taking place!</p> <p>NO accountability or no ownership for the negative material & financial impact that their error has had on me personally.</p> <p>Since my previous post on here I have only received 1 call after which I had to made multiple attempts to get a follow up!</p> <p><br />Even after stating on recorded call that my contact preference is email?!!!</p> <p>No comprehension FNB?</p> <p>Horrific service from their so called "Premium help desk"</p> <p>HOW IS IT THAT I HAVE BEEN PAYING SO LONG TO RECEIVE SUCH **** SERVICE???</p> <p>I might not have followers on Facebook or Twitter but I do have LinkedIn. Of which I have plenty.</p> <p>I will be sharing with all my followers, friends, colleagues and random network.</p> <p>My customer journey.</p> <p>Thank you FNB, I will definitely be moving away as a customer even if it hurts me more financially. <br />But no longer will I remain with a bank that advertises their values so blatantly that no attempts to live up to it.</p>