SM
Shai M

1 reviews | Active since Jan 2018

21 Feb 2019, 15:29

********* FNB

Totally disgusting. I am awaiting feedback on a Debit Order Dispute from August 2018. 3 days ago I get a message saying its resolved and will be paid into my account. I am still waiting. i have called them numerous times and they cannot even give me a date that this will be paid. Terrible and horrible service... To top it off nobody can give me the dispute department number. What an ********* way to run a business...

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Feb 2019, 16:25
Official
Good Day, 
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A formal complaint has been re logged on your behalf and referred to the relevant department with ref :  ***NF  who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Feb 2019, 16:29
Official
Good Day, 
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A formal complaint has been re logged on your behalf and referred to the relevant department with ref :  ***NF  who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one)