********* behaviour towards customers

Hi I have been a customer with fnb since I was 19 and i have never received such poor service as I did in the last week. I have just realised it does not help to complain about FNB it gets u know where. A week has gone past, no one will assist you even helo peter complaints are not dealt with correctly, they purely put the blame on the customer, i guess they do need any more customers. But I am going to expose you FNB to the media and the Consumer counsil. They have the cheeck to tell me I must prove it was error, i should of screen grabbed evidence..