********* behavior fm FNB

The ewallet story has gone left.I tried paying my helper,I selected ✔ yes to send pin, he never received the pin, I called the bank was told he must dial *120*277# only to find out FNB are selling a new product ie easy zero acc tagged onto the ewallet product. He still has no pin. Shame on you FNB. You are now practicing bait & switch. There was no option on his ph to say no thank you. The bot just exited him when he selected cancel. I then tried the option fm my end just to see what happens and next thing I'm an easy zero account holder too. Don't mess with what works ewallet was an easy product now you hve loaded this k#k on to it. Then to make things worse I see you now charge to send incontact email alerts to yr clients @R75 p/m. Did you tell us of this beforehand? And have you gone mad!!!!! Talk about diluting the vakue of the FNB name and it's products. Lastly yr secure chat option: the service is subpar and one needs an hr out of their life to get any kind of intelligent response!!!!