1 reviews | Active since Sept 2012
********* Bank cannot help you...
I am totally disgusted at the service given, and ********* practices lately by FNB. It is my understanding that if there are insufficient funds in my account, that any card transaction should be declined and not be honored by FNB allegedly "for the client's convience"... thus also incurring a penalty of R110 per item FNB honors on a clients behalf. This is getting ****ing rediculous now man. I do not want FNB to honor items on my behalf. If there are no funds in my account FNB should decline any and all transactions that are trying to go through. Today another 2 transactions was honored by FNB on my behalf when there were no funds available on my account. Both transactions was from AXXESS DSL for the Amount of R89 each. I need these charges reversed immediately as i will not pay FNB a ****ing dime for penalty fees. This is completely unacceptable. Seems lately that all of the ****ing banks in South Africa are a bunch of sly ****ing ******.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
*** (option one)