TS
Tracy S
1 reviews | Active since Mar 2016
14 Mar 2016, 17:45
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I had recently tried to apply for a consolidation to help make my debt more manageable but was declined due affordability even though essentially I'm not asking for more debt but simple want to make managing my debt easier without throwing myself under the bus and applying for debt review but I was declined nevertheless even though I'm a fnb client that has never defaulted on a single payment on my life. Then you guys have the audacity to call me to offer me more debt without blinking. Your greed is disgusting and you should be taking to task for this type of actions.
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Replies (1)FNB (First National Bank)'s replyOfficial
15 Mar 2016, 14:02Hello Tracy47,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 888992.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 888992.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply15 Mar 2016, 14:02
Official
Hello Tracy47,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 888992.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 888992.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
