kN
kriven N
1 reviews | Active since Nov 2015
02 Dec 2015, 16:49
uneducated staff
So sick of this **** honestly fnb has a bunch of *********** staff seriously fnb asks for a breakdown of why the loan is so much and they will do the pay out we get the breakdown and still no payout we just get a lower figure and no one seems to know what's going on . A guy named thando was supposed to call and he didn't . A guy named pilla was supposed to call and he didn't . So is this how u guys treat customers pathetic
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 Dec 2015, 09:18Hello krivzstarnaidoo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 826201 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 826201 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply03 Dec 2015, 09:18
Official
Hello krivzstarnaidoo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 826201 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 826201 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)