JB
Jacobus B

1 reviews | Active since May 2019

21 Apr 2021, 06:53

Uneducated *********** FNB Bank and it's low rated employees

During COVID lockdown FNB made promises. FNB did not pay my depts. as per contract yet started deducting from my bank. After several arguments and 5 months they paid the depts. During 2020 December, FNB informed me that they will deduct on 19 December instead of what we agreed upon-End of each month. I contacted FNB and informed them that they must keep to the contract. FNB ignored my report and tried to debit my account. I did not plan for it and they failed. I informed them that every time their debit order fails it cost me money. They ignored my reports. Since then is FNB a big *********** nuisance in my life. They would take two payments at one time, still on or before 19th of each month. This was reported to them directly and as per emails. Total ignorance from FNB Bank. This people is most probably the most unorganized Bank group in South Africa. They started deducting money before they even paid the relief funds, comes down to theft and total ignorance from their *********** agents/consultants. I have never dealt with FNB bank before and will never again. This issues caused an influence on my good credit name and rating. They are totally pathetic and falls under the lowest rating of all banks - So called customer relieve, when they cannot keep to a contract, when they cannot read or hear what is stipulated in their recordings, most probably can they not understand. They like to call instead of utilizing email, that way one does not have proof of their promises and incompetence. Try to communicate with their consultants and you will discover, BAD

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