undue emb@ras*****t & defam@tion...?

Wednesday 15th <br> prior to 8AM: FNB call centre rang to let me know that card was not paid. (The agent was also gracious enough to assist on payment due date, thank you)<br> 7:57 AM: logon and PAYMENT to card, WELL IN EXCESS OF MINIMUM required payment. <br> 20:30-21:00 PM: Card DECLINED. Twice.<br> <br> Do payments and transfers from FNB to FNB accounts not reflect on the same day? Isn't this one of the premises under which you work? <br> if my transfer did not reflect IN my account, WHERE did it go between 7 AM and 9 PM? And who got the benefit of additional credit during this time? <br> <br> Since the client was not at fault here, FNB must not allocate declined payment charges to the specified account. <br> <br> This is really uncalled for, causing undue emb@rr@ssment and def@mation. <br>