Under no circumstances should anyone use FNB.

This has to be the dumbest bank in the world. I needed assistance with my account but since I was on the road, I couldn’t receive the authentication on the app as I wasn’t connected to WiFi and my phone doesn’t connect to data whilst on a call. The agent had the nerve to tell me to call when I’m connected to WiFi. Does this bank know the price of data in SA? Secondly, what if i wasn’t going to have connection for a few days? People can dance all Willy Nilly in my account because FNB agents are too lazy to use other methods of authentication? I’d like to also send an apology to Standard Bank because I never had any of these issue with them. As soon as I can I will be moving back to Standard bank and leaving this stupid bank that is out of touch with its customers and reality.