ES
Estelle S
1 reviews | Active since Aug 2015
14 Aug 2015, 20:29
Undelivered credit card
Courier service: MrD Express/Courier failing in delivering credit card. Contacted call centre several times this afternoon making arrangement. The same courier comany delivered my takealot order without any problems.
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Replies (1)
FNB (First National Bank)'s replyOfficial
15 Aug 2015, 08:24Hello Stellie13,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Credit Card who will provide you with feedback.
The reference number is 741241.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Credit Card who will provide you with feedback.
The reference number is 741241.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply15 Aug 2015, 08:24
Official
Hello Stellie13,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Credit Card who will provide you with feedback.
The reference number is 741241.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Credit Card who will provide you with feedback.
The reference number is 741241.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)