1 reviews | Active since Dec 2016
Undelivered cheque card
<p>FNB called me and offered cheque account which i accepted now i have been waiting MORE than a WEEK for the delivery of the card because of some *********** agent. She did not capture my alternative number, i have called DSV more than 3 times with them just saying that the cape town distributors will contact me which they obviously didnt.</p> <p> </p> <p>Now the DSV number is no longer going through,and apparently i cannot contact the cape town office as they are an outbound call centre.</p> <p> </p> <p>I am literally losing my cool now,i do NOT need this frustration. PLEASE GET MY CARD DELIVERED ASAP TODAY. </p> <p> </p> <p>DSV SERVICE SUC****!!!! FNB PLEASE DO SOMETHING ABOUT THIS</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
I am still waiting for dsv to contact me
I am still waiting for dsv to contact me
