TS
Thobisile S
1 reviews | Active since Jun 2019
19 Sept 2019, 06:45
Uncleared effect card payment
Disgusted by fnb. Woke up to a debit on my cheque acc on the 16th for a credit card payment, up until now still has not reflected on my card all it says is "uncleared effect" meanwhile i was promised 24hr for it to reflect. Fnb usually say pending transactions are merchants fault, so who's fault is this coz it FNB card payment from FNB cheque account. This is straight up ***** and really am considering reversing the transaction and paying manually if it doesnt reflect by end of tomorrow
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
19 Sept 2019, 09:52Good day Thobisile Shawyer
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply19 Sept 2019, 09:52
Official
Good day Thobisile Shawyer
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
