Uncessary Unpleasantent

good morning .

I would like to complain about getting a paid up letter for my accounts at FNB . I paid the accounts in October and I am still waiting for the Paid up Letters. we have also instructed the staff to close the account which wasn't done and I am paying interest on these accounts.

please can you urgently send me the paid up letters and proof that all the accounts have been closed. Also FNB handed me over to Norman Bissett and Associates after I had settled the account so either your staff does not know what they are doing are they are no following your procedure .