aA
appycohen A

1 reviews | Active since May 2016

06 Mar 2017, 17:15

Unbelievably poor service!!!!!!!!!!!!!!!!!!!!!

<p>Have been trying to make a payment with my FNB card and keeps saying I am over my limit! Haven't used my card today! Have been on hold for half an hour now! What do you have to do to speak to someone at FNB!!!! Unbeleievably disapointed with this poor service!!!!!!!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Mar 2017, 08:43
Official

Good day Mr. michael-david-cohen

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***