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graceymeisie G
1 reviews | Active since Nov 2016
03 Jul 2021, 10:25
Unbelievably disappointed
Nobody seems to be able to give me feedback on the dispute I logged on the 28th with regards to an online payment I made that was taken off my account twice. I am so disappointed in the lack of communication and service I have received from a bank that I have been with for Years. No response from dispute form, customer care line transfers me to dispute line no answer, secure chat nobody seems to help. So what am I suppose to do now? Can't believe nobody from the bank calls to try and help reassure and resolve this matter.
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Replies (3)gG
graceymeisie G's updateReviewer Update
03 Jul 2021, 10:42When can I expect feedback. I already logged a complaint on thursday and have heard nothing back about that either
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graceymeisie G's update03 Jul 2021, 10:42
Reviewer Update
When can I expect feedback. I already logged a complaint on thursday and have heard nothing back about that either
gG
graceymeisie G's updateReviewer Update
04 Jul 2021, 12:28Oh wow look. Still no further then I was. No feedback. No communication. Radio silence.
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graceymeisie G's update04 Jul 2021, 12:28
Reviewer Update
Oh wow look. Still no further then I was. No feedback. No communication. Radio silence.
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graceymeisie G's updateReviewer Update
07 Jul 2021, 11:07Chad phoned me yesterday to say he would send me an email for me to respond with my dispute form so it could be sorted in 24 to 48 hrs. I have still not received any email.
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graceymeisie G's update07 Jul 2021, 11:07
Reviewer Update
Chad phoned me yesterday to say he would send me an email for me to respond with my dispute form so it could be sorted in 24 to 48 hrs. I have still not received any email.