Unbelievably Bad Service at Volksrust FNB

The service at theVolksrust FNB is absolutely appalling. My mother and I have been trying to get a second account at the Volksrust FNB for a while now and we keep getting told we can not! So to resolve the issue we decided to go to another bank to open a bank account. So my mother needed to get a statement from FNB. She was then rudely spoken to and told that she is annoying them because she is wanting to open an account elsewhere. And that she would come running back to them with problems. The ladies here are unbelievably rude! They don’t care who you are or what you need assistance with. This is by far the worst service I have received! I can not understand why they would make anyone feel bad about going to another bank. It’s my money and I can do whatever I want with it!