IH
IZANNE H
1 reviews | Active since Feb 2016
15 Feb 2016, 13:20
UNBELIEVABLY BAD SERVICE! AND MISLEADING.
Still waiting for the my dubble transaction to be reversed AFTER 7 WORKING DAYS. After they said 5 working days. No process whatsoever was explained to me as how they go to work and that it ACTUALLY takes 9 working days before it is reported to the team leader. This is ridiculous and misleading. I want my money back!
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Replies (1)
FNB (First National Bank)'s replyOfficial
17 Feb 2016, 15:11Hello izhav0509,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
As per telecom, the complaint has been resolved and closed on our side.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
As per telecom, the complaint has been resolved and closed on our side.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply17 Feb 2016, 15:11
Official
Hello izhav0509,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
As per telecom, the complaint has been resolved and closed on our side.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
As per telecom, the complaint has been resolved and closed on our side.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)