1 reviews | Active since Nov 2023
Unbelievable Ordeal with FNB - Frozen Account, Unexplained Deductions, and Disregard for Clients. Fnb supports *****
I am utterly dismayed by the current state of FNB, an institution that seems to have lost its way in safeguarding against ***** and instead appears to be fostering it. In the past two weeks, my business account with FNB has been frozen, rendering it unusable. Shockingly, despite its inactivity, the bank continues to deduct money, exacerbating my financial predicament. This ordeal has reached a point where the bank's actions defy reason, leaving me frustrated and financially burdened without any resolution in sight.
It baffles me how a major bank can summarily shut down a business account based on unverified allegations, disregarding any presented evidence. The repercussions of this hasty decision have left me with a negative balance of -R17,400, plunging me further into a financial abyss. Frustratingly, FNB has shown no interest in resolving the matter, leaving me grappling with this dire situation for two weeks now. Despite shelling out over $500 on international calls from outside South Africa, the promised resolutions are nothing more than a string of lies.
FNB's lack of responsiveness and seemingly arbitrary deductions underscore a distressing decline in its commitment to customer service and ethical banking practices. This bank's blatant disregard for its clients, coupled with an apparent support for *****ulent activities, paints a dismal picture of FNB's credibility. I implore those responsible to take heed and rectify this egregious situation promptly. FNB has become synonymous with disappointment and a breeding ground for ****s.
I am increasingly frustrated with FNB's lack of response to my complaints. Despite numerous attempts, I have only received auto-responses, and now I'm informed that they won't be available until November 30th. This level of unresponsiveness is unacceptable. Moreover, it's disheartening that FNB, despite sending emails, never takes concrete action after our responses. It feels like a deliberate attempt to stress clients. If anyone has access to the responsible department, please convey the urgency of my situation and request a direct call to +***. I'm tired of investing in international calls with no tangible action from FNB.
I am increasingly frustrated with FNB's lack of response to my complaints. Despite numerous attempts, I have only received auto-responses, and now I'm informed that they won't be available until November 30th. This level of unresponsiveness is unacceptable. Moreover, it's disheartening that FNB, despite sending emails, never takes concrete action after our responses. It feels like a deliberate attempt to stress clients. If anyone has access to the responsible department, please convey the urgency of my situation and request a direct call to +***. I'm tired of investing in international calls with no tangible action from FNB.