Unbelievable

I have been with FNB 25 years. Personal, business and more. Trying to open up another business account has been the worst customer service experience in my life. Combine that with FNBint trust services I want to thank business banking for being the straw that broke the camels back. Goodbye Fnb. Despite the ineptitude and complete and utter uselessness of the business banking staff, the lies they type into the system saying they tried to contact you, you finally get the account opened but zero, and I mean zero communication on how to open it in the app, transact, passwords blah blah. You then spend 25 min being transferred from department to department. etc. I have never ever experienced such S%$%^t service. 5 weeks with business banking to open an account - 5 months with FNBint Trust - it has taken me 1 hour to get the ball rolling to move all my accounts to another bank. Loyalty obviously means nothing