Unbelievable!!!

In September 2014 I went into the branch to update my proof of residence. In December 2014 I tried to take up a loan, I was told that my address on the system has still not changed and I need to go back to the branch, I did so and my loan was paid out. <br> <br> I tried to get another loan today, but I was told once more that I need to go to my branch and update my proof of residence, before they can pay out my loan.<br> <br> Since September I am still staying in the same address. So why did the loan pay out on December, but now they say my address is not correct.<br> <br> Some one is not updating the system.<br> <br> Banks brought out telephone banking and internet banking to make thing simpler, so why do I need to go to the branch each time I need a loan.<br> <br> Please let me know if you do not want my business, so that I can stop wasting my time.<br> <br> Thank you